WonderWorks

Theme Park Operations Manager

Panama City Beach, FL - Full Time

The Operations Manager concentrates on leading smooth operations of the facility and managing employees to ensure guests have the most wonderful experience possible. The Operations Manager is responsible for the implementation and adherence of all established operational and HR policies and procedures, regular communication with other departments and team members to maximize performance and maintaining company values.

Responsibilities:

  • Effectively train, manage, and empower team members to provide optimal food and guest service
  • Understand and manage Guest Services, Retail, and Food & Beverage processes during shifts
  • Supervise team members, from interviewing to recognition to counseling to exits
  • Ensure the facility maintains a safe and clean environment for all team members and guests
  • Recruit, hire, and train employees
  • Provide operational support for group and special events as requested
  • Assist with employee relations and engagement
  • Help others as needed to maintain an exciting & dazzling experience for our team & guests!
  • Perform other duties as assigned

Qualifications:

  • Ability to stand, walk, use hands and/or fingers to operate register, and lift and/or move up to 25 pounds amid a moderate to loud work environment
  • 2+ years of Operations Management in Guest Services, Retail, and Food & Beverage experience required to allow for optimal success
  • Microsoft Office experience required
  • Conservational skills to recognize guest needs and ensure guest happiness
  • Our ideal candidate will be able to work any shift including nights, weekends, and holidays
  • Ability to multi-task, work with limited supervision and make reasonable and ethical decisions quickly

Job Types: Full-time

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.

Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!

Job Type: Full-time

Apply: Theme Park Operations Manager
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What is the earliest date you could start employment with WonderWorks?*
What are your annual compensation expectations?*
Are you currently located within 30 miles of Panama City Beach, FL?*
How many years of management and supervisory experience do you currently have?*
WonderWorks requires a background check as a condition of employment. Is there anything you would like to voluntarily disclose that may prevent you from passing a background check? Please note: this will not necessarily disqualify you from employment opportunities.*
Are you legally authorized to work in the United States?*
WonderWorks requires team members to be able to work a flexible schedule during our hours of operation. This may include nights, weekends & holidays. Are you able to do this?*
Human Check*