Sales Coordinator (Hospitality, Groups, and Events)

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
WonderWorks Myrtle Beach is looking for a Sales Coordinator to join our team! As our Sales Coordinator, you'll be instrumental in creating memorable experiences for our guests. From booking groups to supporting marketing initiatives, you'll ensure every interaction is seamless and every visit is as WONDERful as can be, leaving a positive lasting impression on our guests!
Responsibilities:

• Provides support for the sales management team including the development of and follow-up on new sales contracts, group bookings, host arrivals, etc.
• Act as liaison between sales and operations teams on-site during arrival, lunch, and departure
• Assists in executing sales and marketing strategies and objectives for identified niche markets
• Answers telephone calls and emails while providing information to interested callers
• Make frequent telephone calls to perspective guests
• Maintains sales and marketing databases including inventories of contact names and information and customer/prospect files
• Coordinates various sales and marketing fulfillment duties including direct mail, packages, letters, catalogs, and other sales literature
• Completes route visits for niche market and attends off-site events in company vehicle promoting marketing programs, events through word of mouth and collateral materials
• Attend local events to promote the business
• Be aware of new attractions and ideas that may be competitive with WonderWorks
• In conjunction with sales management team, calls on hotels, restaurants, attractions and retail outlets to establish cross-promotions
• Manages distribution of promotional and collateral materials to support sales and marketing programs in specific niche markets
• Book onsite birthday parties, and act as Birthday Host as needed on weekends
• Participate in virtual meetings as required
• Perform other duties as assigned
• Supervisory Responsibilities:
• None

Qualifications:

• Excellent customer service skills
• Ability to comprehend written and verbal communication
• Time management & multitasking skills and ability to work independently and efficiently
• Ability to anticipate guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions
• Valid driver’s license and clean driving record
• Ability to travel as required
• Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.)
• Cold-calling experience preferred
• CRM experience preferred

Education and Experience: 

• High school diploma or equivalent preferred
• Previous themed entertainment and sales experience is preferred

Essential Job Functions & Working Conditions:   

• Ability to move throughout the work environment, including standing, walking, bending, reaching, and safely navigating stairs or uneven surfaces as required to perform essential job duties
• Ability to work at a computer for prolonged periods of time, including sitting and performing repetitive keyboarding, mouse, and other computer related tasks as required to perform essential job duties.
• Ability to lift and/or move up to 25 pounds
• Calls may be monitored and/or recorded for quality assurance, training, compliance, and other business purposes.

PERKS! WonderWorks offers Weekly Pay, Eligible for Monthly Bonuses, FREE & Discounted Tickets to WonderWorks and other Local Attractions, Team Events, and a FUN Work Environment!

BENEFITS! Medical, Dental, Vision, Life & Disability, FSA, Paid Time Off, Holiday Pay, and 401k plans. 
Job Types: Full-time
Starting at $18+ based on experience, plus bonus

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.  On-the-job training is provided upon joining. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!