Accounts/Admissions Assistant

Orlando, FL
Full Time
Experienced
Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.


WonderWorks Orlando is looking for an Accounts/Admission Assistant to join our dynamic team! Our WONDERful Accounting Assistants expertly and accurately balance tills, manage bank deposits, and train in cash register operations!  Our Admissions Attendants are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!
 

Benefits and Perks as a WonderWorks Team Member:
  • This is a full-time position with Medical, Dental, Vision, Life & Disability, Paid Time Off, Holidays, FSA and 401(k) plans available. Access to discounts and tickets in WonderWorks and other attractions, restaurants, travel, and hotel accommodations in the Orlando area are also offered!
  • Weekly Pay every Friday, $18.50/hour

Responsibilities:
  • Wraps cash and coins in preparation for requests for change and prepares and assigns tills for the day
  • Verifies and balances safe contents at the beginning and end of each shift and enters denominations on the safe log
  • Validates the register tills from the previous day of business
  • Separates, audits, and enters daily vouchers into the POS system and files
  • Verifies and audits coupons, verifying coupon counts and sorting coupons by type
  • Greet, welcome, and interact with all guests as they enter and exit the attraction
  • Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
  • Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment
  • Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
  • Answer phones and courteously redirect calls to the appropriate department
  • Maintain a clean and organized work environment
  • Perform other duties as assigned
Qualifications:
  • 1 year of cash-handling experience required
  • High school diploma required
  • Education in finance or accounting preferred
  • Previous themed entertainment and sales experience is preferred
  • Ability to stand, sit, and walk for prolonged periods
  • Ability to lift and/or move up to 50 pounds
  • Strong mathematical skills
  • Previous work experience in a banking, accounting, or finance role preferred
  • Ability to work any shift including nights, weekends, holidays, and weather conditions
  • Excellent verbal communication skills and customer service skills
  • Observational skills to ensure safe practices and recognize guest needs
  • Basic mathematical skills, as needed to make change


WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.  Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!
 
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